Item 77

Authorize to enter into a retroactive sole source amendment to an existing contract with ProtoCall Services, Inc., Portland, OR (originally approved by G&C on 5/7/25, Item #70, archived document ), that operates the New Hampshire Rapid Response Access Point as a centralized crisis operation center, to modify the scope of services to add related crisis response, support, and system navigation services for the NH Doorway System during hours outside of the Doorways standard business house, defined as Monday through Friday, 8:00 AM to 5:00 PM, including evenings, overnights, weekends, and 24-hour coverage on state and federal holidays, by increasing the price limitation by $1,190,892 from $9,137,244 to $10,328,136 with no change to the contract completion date of June 30, 2027. Effective retroactive to September 30, 2025, upon G&C approval. 100% Federal Funds